Monday, September 25, 2017

Popcorn Factory Update

Well, I thought I'd go ahead and give you an update on The Popcorn Factory. And as you can probably tell by the *COW graphic, it's not totally a good one!

When last we left our hero on September 11, The Popcorn Factory had screwed up the free shipping on the order and had refused to send an email confirming the adjustment when I phoned them about it. I ended up cancelling the entire order in the amount of $143.63. And they refused to send me an email confirming the cancellation and added that it would take seven to ten days for me to get my refund. I said that was unacceptable, but they wouldn't budge.

This morning, on Day Twelve my bank balance showed no refund and my PayPal balance showed no refund. So again I phoned The Popcorn Factory. Oh, my, were they sorry about my situation. They checked and said that indeed, the order had been cancelled, that the refund had been initiated on September 11, and -- unfortunately -- I had been given wrong information. In fact, they said, since my order had been through PayPal it would take 30 days for me to get my money back. But not to worry, the refund had been initiated on the day the order was placed. So I need wait only eighteen more days for the refund. Again, I used the word unacceptable. Again, they didn't budge. They told me to call PayPal.

So I did.

PayPal was overly busy and their machine said they would call me back in 31-47 minutes and promptly at 32 minutes my phone rang. They couldn't have been nicer! Here is what they told me, and this is important:

First, it never takes thirty days for PayPal to issue a refund. 

Second, The Popcorn Factory did not initiate my refund on September 11. In fact, they never initiated my refund at all.

Ms. Helpful offered to open a dispute and then offered to open a claim; I agreed to everything. She told me that I was now out of the conversation, that the dispute was between PayPal and The Popcorn Factory, and that my money would be back in my account no earlier than today (!) and no later than Friday.

So, friends, again, MOOOOOO to The Popcorn Factory, and KUDOS to PayPal!

•Cranky Old Woman

Saturday, September 23, 2017

The Baby Bureau

 I believe I've written previously on this blog about The  Baby Bureau, a wonderful local agency that collects new and gently used baby things, up to size 18 months.

My Circle has supported this organization for a number of years, timing our collections with the semi-annual rummage sale at church.

 This year we have an opportunity to expand our giving! The church has come up with a handful of "ministry grants," and one need only have a plan and fill out an application for the perusal of the Powers That Be.

Our Rummage Sale was on a temporary hiatus and it occurred to me that the young moms in our church may not know about The Baby Bureau, and how much the agency would appreciate their babies' outgrown clothing.

 I applied for a grant of $100, enough to purchase backing, batting, and binding for four baby quilts. I would make the tops out of scraps from my stash. 

My grant was approved! I set to work! I pieced my four tops and purchased my supplies. My initial plan was to machine quilt them myself, but after being less than impressed by my efforts, I decided instead to tie them.

Baby Bureau Sunday is coming up early in October. The congregation has been invited to bring in their baby things. The Baby Bureau agency will assemble packets of clothing and blankets according to size and furnish them to moms who don't have a lot of money.

I didn't spend my whole hundred dollars AND the Rummage Sale is back on!

Life is good.

Thursday, September 21, 2017

Crazy Anne

Everyone and her cousin seem to be making quilts from Jen Kingwell's patterns. And some of them have "invited" me to make one, too. I decline. This designer's quilts are intricate and striking. And they have too much going on, for me. It's a case of their not being to my taste, but I can appreciate the artistry behind them and the work that goes into them.

Recently one of the Jen-ites posted a picture of a block that she was making for, I think, Gypsy Wife. The block is called Crazy Anne. Without delving too far into Anne's presenting problems and mental history, I thought the block, while a traditional one, had a bit of a contemporary flair. And I had these wonderful bright bundles that I'd acquired after getting started back in March at the Lancaster show. So I made a block. And then another.

And here I am, sewing rows together already! Anne's going to need a border, and I have a plan for that. Alas, it will necessitate buying some fabric!